Contact us

Preferred way of contacting us is via email, as it gives us time to examine your problem and give you a focused response.

We typically answer within a few hours and often in minutes. Please use Live Chat when you feel a more direct communication is needed.

Please note that we are based in Europe and our timezone is GMT+1 (5-7 hours ahead of US-time).


General questions

Sales-related questions


Problems using our programs or simply technical questions?

Visit our support portal at or write to

Mailing address

metadata d.o.o.

Grada Graza 5

HR-52100 Pula


International callers, we are available for you at +44 20 8133 4462 (pre-sale questions only).

If nobody answers, this means you called outside our business hours. Just leave a voicemail and we will get back to you. Please leave your phone number and desired time to call you back.